Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Food Health Products Packaging Bag Sealing Cutting Shrink Machine
Since its establishment in 2014, the company has been adhering to the concept of practicality and stability, continuous improvement of product quality and thoughtful after-sales service. Customized for customers to produce a variety of non-standard automatic packaging equipment, and won the majority of customers praise and recognition.
Years of accumulation let us have rich experience in the design and manufacture of automatic packaging equipment and non-standard packaging equipment. Tengyi adhere to the "quality first, service first,customer first" as the enterprise purpose, to "hard work, innovation" For the business philosophy, adhering to the "customer satisfaction" service policy,to provide customers with more perfect packaging equipment solutions!Model | TY-5545Q+TY-4525B |
Power supply | single-phase AC/220V three-phase 380vac |
Film | POF |
Packing speed | 1-25pieces/min |
power rate | 3.5kw |
Table height | 800mm (adjustable100mm) |
Applicable size | L≤450mm W≤350mm H≤130mm |
Table height | 800mm (adjustable100mm) |
Host size | Length:3290mm Width:850mm Height:1525mm Weight: 250kg+200kg |
After-sales worry free source manufacturers
In order to provide customers with perfect and thoughtful service, free customers from worries.
Our company has developed a perfect after-sales service system and effective after-sales service measures, and opened a special after-sales service hotline to provide users with satisfactory questions and technical support; And has a after-sales service department, regular return visits to customers. The company currently has more than ten professional after-sales service engineers as a strong after-sales service team, to provide protection for your after-sales service. Our company makes the following maintenance service commitment to you, and provides you with maintenance services in accordance with the requirements of the service commitment.
1. After the successful installation and commissioning of the machine, the company will enter customer files and send professional after-sales service engineers to take charge of technical tracking service and regularly track the use of the machine. If there is a problem with the machine, you can call our phone or notify our after-sales service department in writing. We will contact you by phone within one hour of receiving the notice to understand the detailed cause of the failure and determine the on-site maintenance time.
2. When the after-sales service engineer comes to the house for maintenance, the machine will be inspected in detail first, and then the cause of the failure will be introduced to you in detail, and then the machine will be repaired
After you confirm that the repair is completed, sign the after-sales service operation sheet to confirm.
Q1: What is your machine guarantee?
A1: Usually the guarantee period is for 1 year, and we will keep contact with our customers for after-sales service. We're aim to produce better machines and let our customers be satisfied.
Q2:What's the machine voltage or power of your machine?
A2:Usually the voltage in our country is 220V,50HZ, single phase, or 380V, 50HZ, 3 phase. If you have special requirement, pls
tell us, we will vetify the voltage according to your requirement.
Q3:How to install the machine for us?
A3:We can instruct the installation by vedio, email or picture, and for large project, we can also arrange our technical workers
to help you to install the machine in your country .
Q4: If we have problems when using your machine, what should we do?
A4: If you have any problem, just contact us, we will help you to solve it, and if necesary, we will arrange our engineers to help
you in your country.
Q5: What about the shipping methods?
A5: For urgent order and light weight, you can choose express: FedEx, TNT, DHL or EMS; for heavy weight, you can choose by air or by sea to save cost.
Q6: What about the payment methods?
A6: We accept T/T, L/C for a big amount, and for small amount, you can pay by Western Union, Moneygram
Q7: How much does it cost to ship to my country?
A7: It depends on seasons. Shipping cost is different in different seasons. You can consult us all the time.
Q8: What's your delivery time?
A8: Usually we produce within 7-15days after the payment confirmed. It is also depend on the machine itself, if you place order
with us, and need to customize the machine as your requirement, the producing time is longer.